At CompleteCampaigns.com, we are dedicated to quality and
service. But what does that really mean? We thought we’d take a moment to break
down our commitment in concrete terms.
- Secure Data.
First and
foremost, we promise to stand between your data and unauthorized “hackers.” We
use firewalls, separate web and data servers, internal access security and monitoring - a level
of security similar to what any financial institution has for their online operations.
In entire history of our company, we have never experienced a security breach,
and we work with a team of internet security professionals to make sure we stay
on the cutting edge of available technology.
- Universal Service.
We are not a
political organization. As a non-partisan business, we are focused on providing
quality products and services, and growing our company. We will never refuse to
work with any campaign, regardless of the size, viability or the amount of
money they have in the bank.
CompleteCampaigns.com
offers our clients excellent software and service, never political support.
This unbiased approach sets us apart from many of our competitors, and we
believe it is what makes us an even more trustworthy company with which to do
business.
- Confidentiality.
Part of
providing excellent service means that our clients need to have a great
relationship with their software support staff. You can trust that your data is
safe and won’t be compromised by anyone on our staff.
We stand by our
guarantee of confidentiality. First, all employees of CompleteCampaigns.com
sign a confidentiality agreement upon which their employment is contingent. And
second, our clients’ Service Agreement specifies that all rights to the data
belong to you.
More importantly,
our employees understand the importance of a trusting relationship with your
campaign. We understand why confidentiality is important to you – that’s why
beyond what any contract specifies, every conversation with a staff member
about your data and work is 100% confidential to us.
- Respect.
We know what it
means to run on campaign time – there are times when you need everything yesterday.
When you’re stressed out, we take you seriously and respect your concerns and
time constraints.
We haven’t mastered
time travel yet, but we can make sure that your needs and expectations are met as
quickly as possible. We will endeavor to clearly communicate the amount of time
that needed for your requests, and work hard to exceed expectations.
- Constantly Improving Product.
As a business
dedicated to our clients’ happiness and our own success, we strive to provide
the best product on the market. We are constantly developing our software,
taking many of our best ideas from our clients. We also try to stay on top of technology,
trying to think of things before our clients even ask for them. Listening to
the people who work with our software the most – our clients – helps us make it
better.
- Pricing.
We want to give
people a fair deal. We strive to make our products for campaigns of any size,
because we know we can help campaigns from a small town city council race to
governor of a major state.
We like to think
our software pays for itself. The time your staff saves by not duplicating
efforts or maintaining separate, remote data files is time they can spend
getting more votes. Everyone wants to streamline and simplify their operations.
We want to provide affordable tools to help campaigns do just that.
- Independence.
CompleteCampaigns.com
firmly believes that candidates and elected officials should make decisions
based on their own ideas and their constituents - not under any influence from
their vendors.
We believe in an
honest political process, including free speech no matter what your beliefs. As
such, we will provide service regardless of party affiliation or political
ideology.
- Data Ownership.
Our clients' data belongs solely to them and when a client terminates service,
we will return it. We will never charge for the return of a terminating client's
data and we will return data within 72 business hours of request.
This policy is absolute -- even if a client owes us money,
we will still return their data without charge.
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