CompleteCampaigns.com has been ranked #1 in support for 2006 and 2007 in an independent user survey. This is because we have committed ourselves to outstanding support that goes above and beyond what our competitors provide. We're always available to answer questions, guide you through something you haven't done before, or fix the occasional bug. We don't charge you for support, or limit the amount of time you can talk to us. Our commitment to you is 24-7 - when you need us, we are there.
Our clients can get in touch with our client support staff during business hours by calling us at 888-217-9600. During non-business hours emergency support is available by calling the same number and selecting Emergency Technical Support, which pages the on-call technical support staff no matter what time, day or night.
We're proud to say that emergency support requests receive a staff response within ten minutes. For non-emergency support after hours, we recommend emailing our support team.
Support can be contacted by email directly through BackOffice or VoterManager by using the built-in contact support feature or you can send an email to support@completecampaigns.com and receive an e-mail acknowledgement within 10 minutes.
Our products are accompanied by an ever-expanding online Help File, where you can find instructions for operating the
software, as well as troubleshooting tips if you’re having a problem. Our technical support staff is always thinking of new ways to improve the help file and we always welcome client feedback ways to improve our
support system.